Focus: Digital transformation, accessibility governance, enterprise/public sector audits, and cross-functional enablement to reduce risk and improve user experience.
Digital accessibility strategist and senior auditor/tester with hands-on experience evaluating websites, web applications, and native mobile apps against WCAG 2.1 and 2.2. I translate accessibility standards into scalable, developer-ready guidance—including audits, remediation prioritization, and QA retesting—enabling teams to reduce risk and ship accessible digital experiences across enterprise and public-sector environments.
Core skills
Standards: Web Content Accessibility Guidelines 2.1 and 2.2, Accessible Rich Internet Applications (WAI-ARIA), Section 508, European Standard EN 301 549, Voluntary Product Accessibility Template (VPAT), and Accessibility Conformance Report (ACR)
Testing: Manual keyboard testing, focus management, name/role/value checks, status messages, reflow and zoom, color contrast, motion and reduced motion, and target size
Assistive technologies: NVDA, JAWS, VoiceOver on iOS and macOS, TalkBack on Android
Development literacy: HTML5, CSS3, semantic patterns, JavaScript, and Document Object Model inspection
Design collaboration: Figma annotations to surface issues early and reduce rework
AI-assisted workflows: Prompt design, evaluation, and human-in-the-loop review for accessibility triage
Stakeholder engagement: Executive briefings, cross-functional walkthroughs, workshops, and trainings
Consulting: Risk framing, roadmap guidance, change enablement, and procurement support (VPAT/ACR)
Cloud: Microsoft Azure
Professional Experience
Consultant, Digital Accessibility & Design, BDO Canada
March 2026 to Present — Toronto, Ontario
Lead accessibility audits and provide strategic remediation guidance aligned with WCAG 2.1 and 2.2 across enterprise client engagements
Contribute to proposal development and client-facing materials, supporting business development and accessibility-focused engagements
Develop structured accessibility work plans and remediation roadmaps tailored to client systems, timelines, and compliance goals
Create accessibility program plans to guide organizations toward long-term inclusive design and regulatory alignment
Design and develop e-learning content to support accessibility training, awareness, and internal capability building
Collaborate with cross-functional teams including design, development, product, and leadership to integrate accessibility into delivery workflows
Accessibility Specialist and Consultant, Digita11y Accessible
February 2023 to 2025 — Remote, Toronto, Ontario
Led end-to-end WCAG 2.1 and 2.2 accessibility audits across web, mobile, and SaaS platforms for finance, insurance, and government clients; reduced major violations by up to 80% in targeted remediation sprints
Delivered executive-ready briefings and cross-functional walkthroughs across design, engineering, and QA, aligning teams on accessibility risk, remediation priorities, and release readiness
Guided remediation through Jira using annotated findings, code-level recommendations, and QA retesting to support sustainable compliance improvements
Supported VPAT/ACR documentation and procurement readiness, translating audit outcomes into defensible evidence for stakeholders across North America and the Gulf region
Provided ongoing enablement through checklists, Figma annotations, and office hours to embed accessibility across the product lifecycle
AI-assisted triage (pilot): Accelerated initial assessment workflows by leveraging LLMs to pre-draft WCAG mappings and audit summaries under human review
Web Accessibility Consultant (Freelance), Softsim Technologies
October 2022 to January 2023 — Remote, Montreal, Quebec
Conducted software and document accessibility audits and produced reports aligned to the Website Accessibility Conformance Evaluation Methodology
Delivered quality assurance assessments and remediation recommendations written for development teams
Accessibility Engineer and User Experience Designer, Allyant (Accessible360)
September 2021 to June 2022 — Remote, Ottawa, Ontario
Performed in-depth audits and provided remediation strategies for enterprise websites and applications
Translated research into actionable user journey maps and design recommendations
Web and User Interface Designer, DMS with Invest Ottawa
January 2021 to March 2021 — Ottawa, Ontario
Led user research and delivered responsive user interfaces with semantic HTML and CSS that improved usability and search engine optimization
Collaborated with developers to resolve defects and improve site performance
Web and User Interface Designer, Innovative Ventures / Qabso Project
October 2019 to Present — Remote, San Francisco, California
Design and evolve mobile and desktop interfaces for the Qabso application in collaboration with distributed stakeholders
Graphic, Web, and User Interface Designer, Frah Designer
September 2011 to Present — Remote
Designed accessible, user-friendly concepts, wireframes, and interactive prototypes for clients and facilitated design-thinking workshops
Selected work highlights
Focus management in dialogs: Identified focus escaping modals. Proposed a JavaScript focus trap and returning focus to the trigger. Validated with NVDA. Result: improved task completion.
Status messages: Added live region announcements for timers and alerts using polite updates. Verified on JAWS and NVDA. Result: critical alerts are announced without stealing focus.
Pre-development checks in Figma: Added roles, accessible names, focus order, and color contrast checks to frames. Result: reduced rework during quality assurance.
AI-assisted accessibility triage: Introduced LLM-drafted JIRA defects with WCAG references under human review, speeding batch triage and improving consistency of guidance to developers.
Education and training
Deque University, WCAG Pre-certifications — 2022
Google User Experience Foundation Design Certificate (Coursera) — 2021
Interactive Media Design Diploma, Algonquin College, Ottawa — 2019